First Grooming Visit
When you call or go on line for your first appointment, I will ask for your name, address, phone number, dog’s name and breed, last date of grooming, date of last shots, and your Vet’s name. I will take this over the phone or online and start your dog’s file card with this information. Then, when you bring the dog for his appointment, I will discuss with you in person, when I can actually see and feel the dog’s condition, how the dog is to be groomed. At that time, I will estimate the first time cost ,and when you pick up your dog, give an estimated 6 week price. I do not give prices over the phone. I will record all of this information on his card. If he has any allergies or places he is sensitive or has medical problems, this is a good time to add these things to his card too.
I will then give you a date and a time for your grooming appointment. On the day of your appointment, if your grooming time is for 12:00 noon, it does not mean 11:45 or 12:15.Please be prompt. I schedule all dogs on the hour and the half hour. When you bring your dog, and I come to the door, I must take the dog I am working on off the table, or out of the tub put them safely away and run up the stairs. Imagine the days when people come at 12:00 then 12:10 then at 12:15, 12:25, and 12:30! Whew! What a work out and the dog I was working on doesn’t know whether he is coming or going! Pick up time however can be more flexible. Just do not come before your pick up time. Pickup time for dogs that are not on a six week schedule will most of the time be at the end of the day.
Your dog’s grooming will include a full groom, consisting of Puppy cut, (Longest blade for winter and shorter blade for summer) bath with fluff dry, nails, and ears cleaned. Just as important to the grooming is the training I give to stand, sit, stay, to be combed without biting, tolerate the noise of the clippers and hairdryer, and to be socialized with others - so your dog has no separation anxiety. (Please read, Puppy’s First Visit to the Grooming Salon.) It makes a very long day for dog and groomer when a dog will bark till he is hoarse because he is so insecure away from the home. The more socialization you can give your pet the more adjusted he will become to changes in his daily routine.
Buying a puppy
Our AKC home raised puppies are bred for health, temperment,size, and quality. Although not all pups are show quality, we strive for the best quality and closest conformation we can get to the AKC standard. Most of our pups are sold as pet quality, with limited registration, but we will work with serious breeders who are as passionate about breeding the best yorkies as we are. Prices for our puppies are set for limited registration.
For full registration contact the breeder. To better understand the difference click here.In addition all breeders in Indiana are required to charge State Sales Tax.Deposits are non refundable.
Extra Service and Pricing
Extra services may be added to the regular grooming price at your request such as anal gland excretion, tooth brushing, fancy or scissor trims, nail polish, medicated or flea baths, de-shedding, scarves, dremmel nails or bows. Some bows are free of charge.A flea bath will be given to every animal entering with fleas. This also includes those that come only for boarding. Cost begins at $12.00 extra. This is not negotiable! My shop is flea free and must stay that way. This is for your protection and mine.Pricing is based on a standard six week grooming. Every animal will be assessed a six week price, but remember this price is subject to change at my discretion as your dog’s needs change. (Weight gain, extra tangles, aging, personality change etc.) The six week price is the most economical. If your dog has different needs we will discuss how many weeks he will need in between grooming and adjust the price accordingly. (Read: Learning to Brush Your Pet, purple section, How Often Should My Pet Be Groomed)
After fifty years I have found the nails, ears, and glands need to be groomed every six weeks, even if you have a short haired breed. Remember when pricing, the longer in between grooms, the more mats and combing, the higher your cost. If you have neglected your dog and he is matted we will discuss "price" or "beauty". Price will be the cheapest I can give a "Smoothie". (Read: When Your Dog Needs a Smoothie) Beauty means setting the timer and combing out the mats, making them beautiful regardless of the price.Most dogs make a six week appointment for the next grooming. (That is why "call ins" usually have a 4-5 wk. wait for an opening) It not only gives you priority to time slots, but this six week foundation keeps a puppy cut looking fresh and keeps combing and matting to a minimum. The dog also remembers his training and socialization skills which make for a very relaxed day for dog and groomer.
I ask for a 48 hour notice if you need to change an appointment. If you don’t call to cancel, then I can’t fill your spot with the many fuzzy clients that are waiting so patiently in line for the next appointment. (This is usually at least 4 weeks away.) I lose the cost of your dog and the cost of the dog for which I could have filled your spot. This can get very costly when four or five dogs forget to come. Therefore I have a "three strikes and you’re out" policy. The first "no show" is forgiven because we all have forgotten an appointment one time or another. The second "no show" you will be billed for half of your missed grooming. After three missed appointments you will be billed for the total of the last missed grooming. After three missed appointments, without calling, in one year’s time, I will make your next appointment only after you have prepaid for it. That way if you don’t show up, it will be your loss and not mine. Then if in one year, you have been strike free, we will drop the pre-charge and resume the normal six week appointments, starting all over with no strikes on your record.I hope this explains a little what goes on here but if I have not covered one of your questions, Please let me know!